Explore our comprehensive list of frequently asked questions. Have a question you don’t see on the list? Contact us.


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What services do you offer?

We provide Website Design and ongoing Website Maintenance.

What do you use to build websites?

We build all of our websites on WordPress. WordPress is a free content management system that powers more than 35% of the websites worldwide. WordPress provides a simple and easy-to-use architecture for building and managing websites.

How long does it take to build a website?

Most of our website projects take 6-8 weeks to complete.

What kind of industries do you work with?

We have had the opportunity to work with a wide variety of clients. Our websites typically fall into one of the following categories:

  1. Portfolio Sites (Artists, creatives, etc.)
  2. Sales-driven Business Sites (Local service-based businesses, consultants, small businesses, etc.)
  3. eCommerce Websites
  4. Online Courses
Do you offer website maintenance?

Yes! After a website design project is complete, we highly recommend that you sign up for our Website Care Plan. This plan is designed to keep your site up-to-date and running efficiently.

Learn more bout our Website Care Plan here.

How is Third Cup Creative different?

There are three major things that set us apart from the competition:

  1. Our Process - We have a rock-solid 5-step website design process built specifically for business owners.
  2. Education - We train all of our clients on how to use their new website and keep it running for years to come.
  3. Long-term Relationships - Launching a new website is just the beginning. Many of our clients choose to partner with us through our monthly Website Care Plan.
Is Search Engine Optimization (SEO) included?

All of our websites are built using SEO best practices. This means your site will have all of the basic, foundational steps needed to ensure search engines can easily read and rank your website. For some businesses, this is enough to reach your desired search rank. Others may need additional SEO services, like content and local search optimizations. In that case, we can refer you to one of our partner companies that specialize in SEO.

Who owns the completed website?

You will have full ownership of your website.

Can you revise my current site or finish an incomplete site?

Typically, we cannot. Our process and tooling are specifically designed for the websites we build. However, if there are elements you want to retain from an existing website, it's often possible for us to recreate them in a new website.

Are your designs premade templates?

Every website we design is one-of-a-kind and specifically made for each client. We do not use premade templates or themes.

Who writes the content for the site?

Usually, that is you. You are the expert on your business, so it’s usually best if it comes from you. To make this process easier, we use an online content collection survey. This survey walks you through a series of questions in order to develop the content for your site.

How can I get in contact with Third Cup Creative?

The best method for getting in contact with Third Cup Creative is by heading over to our contact page and filling out the form.